1. Your Privacy Matters
This page should focus on how you handle sensitive customer data, such as electricity bills, site photos, and financial documents required for solar loans.
- Data Collection Statement: We collect personal information (name, contact, address) and technical data (electricity consumer numbers, load requirements, and site coordinates) exclusively to provide solar EPC and energy auditing services.
- Purpose of Processing: Data is processed to conduct technical feasibility studies, facilitate PM Surya Ghar subsidy applications, and manage solar financing with partner banks like SBI or BOI.
- Data Principal Rights: In compliance with the Digital Personal Data Protection (DPDP) Act, users have the right to access, correct, or request the erasure of their personal data from our records.
- Security Standards: We implement industry-standard safeguards to protect your site data and billing information from unauthorized access.
- Third-Party Sharing: We only share data with authorized government bodies (MNRE, GEDA, DGVCL) and financial institutions necessary for project fulfillment.
2. Terms and Conditions
This page defines the legal relationship between SUNZAYO ENERGY and its clients regarding service delivery and warranties.
- Scope of Services: SUNZAYO ENERGY provides residential and commercial solar solutions, including consultation, structural design, installation, and performance diagnostics.
- Quotations and Surveys: All price quotes are indicative and subject to a physical site survey, local government policy changes, and final utility (DISCOM) approval.
- Payment Terms: Payments must follow the schedule outlined in your specific installation agreement (e.g., advance, completion of structure, and final commissioning).
- Warranty and Liability: We provide standard warranties as per the Original Equipment Manufacturer (OEM) for panels and inverters. SUNZAYO ENERGY is not liable for power generation variations caused by weather or grid failures.
- Customer Responsibility: Clients must ensure safe site access for installation teams and obtain necessary permissions from local authorities or housing societies where applicable.
- Governing Law: These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts in Vyara, Gujarat.
3. Cookie Preferences
This is a technical notice explaining how your website tracks user behavior to improve the browsing experience.
- What are Cookies?: Small data files stored on your device that help our website remember your preferences and analyze traffic patterns.
- Strictly Necessary Cookies: Essential for the website to function, such as maintaining secure user sessions or facilitating the “Request a Quote” forms.
- Analytical Cookies: We use tools (like Google Analytics) to understand how visitors interact with our project showcase and blog pages, allowing us to improve site performance.
- Marketing/Targeting Cookies: These may be used to provide relevant information about new government solar schemes or financing offers based on your interests.
- Managing Preferences: You can choose to block or delete cookies through your browser settings, though some features of our ROI calculator or customer portal may not function properly without them.